Hainstock Son Funeral Chapel — Funeral Home in Leduc

Reviews of Hainstock Son Funeral Chapel

• Joshua

  Added 2014.02.10

  Regrettably I lost a son and from being from outta town, I choose Hainstock and Son to handle cremation. Cynthia was great and very helpful in our time of loss, but there were a few disappointing blunders which made things very much more unbearable before things were finalized! Detailed instructions in our contract were very clearly set out but when they were not followed, we ended up having to deal with remain portions ourselves at our home which were very unsettling to all family members. It was admitted as their wrong doing, and offered to have another location help out with the remains, but time didn't allow for that from our location. At the end of the day I never did receive a common courteously call from the ownership team to compensate or any sort of compensation offering for their error, in sense a total breach of handling the contract in a complete and satisfying manner. This has created a lot of hard feelings within the family and put even more stress on a already stressful situation !! We were entrusting our sons final demise would be handled with the utmost of respect and competence , and were left with a lot of disappointment. I'm sad to see that this industry isn't monitored a little closer and that they are allowed to take such advantage of a persons loss without any conscious.